(4.3 / 5)15+ Ratings

Chatwith Reviews

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Overall Rating

4.3
15 Reviews
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About Chatwith

Chatwith.tools is an AI chatbot builder. It learns information provided in files, URLs and other sources and connects to your services to allow customers interact with your business through chat interface. It lets you train bots on your files and websites to respond to customer queries 24/7. This can handle customer queries round the clock and reduce support tickets with an intelligent chatbot fully trained on your business info. It can be embedded on your website to instantly answer your visitor questions about your products and services.

Chatwith Pros & Cons

The pros of Chatwith.tools include its ease of use and the refine function, which improves chatbot responses. It is praised for being an intelligent assistant that can handle basic questions efficiently. The Tier 3 plan offers no branding and unlimited chatbots, which is beneficial for scalability.

On the other hand, the cons involve a character training limit for the whole account, which can be restrictive for agencies or larger businesses requiring extensive bot training. Some users have experienced issues with the bot providing "I don't know" answers, indicating a need for better tuning and smarter response capabilities. Additionally, there is a call for improved dashboard functionality, including individual analytics for each chatbot and easier sharing options with clients. Users also suggest the need for password login and higher messaging limits to be implemented.

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Chatwith Customer Reviews (15)

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Diana Sasaki
Diana Sasaki
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Jun 17, 2024
Dionisius Zwanenburg
Dionisius Zwanenburg
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Jun 17, 2024
Ella Schultz
Ella Schultz
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Jun 16, 2024
Yvonne Randolph
Yvonne Randolph
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Jun 16, 2024
Victoria O'Connell
Victoria O'Connell
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Jun 15, 2024
Kenneth Ries
Kenneth Ries
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Jun 15, 2024
Timothy Sell
Timothy Sell
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Jun 15, 2024
Mirza Korgay
Mirza Korgay
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Jun 13, 2024
Sam Owen
Sam Owen
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Jun 13, 2024
Bethany Stephenson
Bethany Stephenson
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Jun 12, 2024

Chatwith Customer’s Q&A

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Chatwith Features and Benefits

Chatwith.tools offers a range of features and benefits. It allows you to train an AI chatbot on your files and website to provide instant answers to customer queries. This can significantly improve customer service and response times. Additionally, it supports real-time data integration via Zapier and API. This feature can be particularly useful for use cases like checking inventory and more.

Chatwith Pricing

Chatwith offers a range of pricing plans to suit different needs. The Hobby plan is priced at $15.83 per month, providing a cost-effective option for personal or small-scale use. For more extensive requirements, the Standard plan is available at $82.50 per month. Businesses seeking comprehensive features can opt for the Business plan, which costs $332.50 per month. Additionally, there is a Free Plan available, which includes limited features for users looking to explore the service before committing to a paid subscription. These plans are designed to cater to a variety of use cases, from casual chatting to professional business interactions.

Payment Method

Chatwith.tools supports card payments for monthly subscriptions, including Visa, Mastercard, American Express, Discover, Diners Club, JCB and China UnionPay from customers worldwide. For a yearly Business plan, alternative payment methods such as US Bank debits (ACH), PayPal, Apple/Google Pay, Alipay and others are offered. However, it's worth noting that some users have reported restricted payment options on the platform. Please verify these details on the official website of chatwith.tools.

Chatwith FAQs

FAQ

Chatwith Alternatives

Here are some alternatives to chatwith.tools:

  1. Zendesk Support Suite
  2. Zoho Desk
  3. Salesforce Service Cloud
  4. Freshdesk
  5. Intercom
  6. HubSpot Service Hub
  7. Front
  8. NICE CXone
  9. Mobilemonkey
  10. Makerobos

These platforms offer various features for customer service and engagement. Each has its own strengths and may be more suitable depending on specific business needs. It's recommended to explore each platform to determine the best fit. Remember, the perfect tool is the one that best meets the unique needs of the business.

FAQ

How To Open A Chatwith Account?

To open an account with Chatwith.tools, follow these steps:

  1. Visit the Chatwith website.
  2. Click on the Sign Up or Get Started button.
  3. Provide the required personal information, such as name, email, and password.
  4. Agree to the Terms of Service and Privacy Policy.
  5. Select a pricing plan that fits the needs.
  6. Complete the payment information if opting for a paid plan.
  7. Submit the form to create the account.
  8. Check the provided email for a confirmation message.
  9. Follow the email instructions to verify the account.
  10. Once verified, log in to the dashboard to start using or customizing the chatbot.

Remember, the process may vary slightly depending on updates to the Chatwith platform or specific user interface changes. Always ensure to review the provided information for accuracy and security purposes.

FAQ

Chatwith Return Policy?

The Return Policy for Chatwith.tools is not explicitly detailed in the search results. For accurate information regarding returns, it is recommended to visit the official Chatwith.tools website and review their terms and conditions or contact their customer service directly. Typically, such policies outline the conditions under which products can be returned, time frames for eligible returns, and the process for requesting a refund or exchange.

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